Delete your W1 account

Sign in with the account you want to delete. You will see exactly what goes before anything is deleted.

What is deleted

• Your profile, public handle and referral code
• Your sign-in identity, so this email address can later start a new, empty account
• Every session, on the desktop app, VS Code, the CLI and the phone. Each stops working within a minute. A few sessions from older sign-ins cannot be looked up to erase: they are refused from then on, and their records expire on their own within 30 days
• Your cloud machine and its disk, with everything on it, if you had one
• Your usage history, run traces and support screenshots
• Referral records that are yours (anything a friend already earned stays theirs)
• Artifacts you published
• Your web waitlist entry

What is kept

• If you paid: the minimum invoice record of each payment (amount, date, Payfast reference), kept for 5 years because tax law requires it, with no name, email or account attached. Payfast keeps its own record of the payment.
• Product analytics events (which buttons were used, how long a run took). They carry no name or email; after deletion the account id on them belongs to nobody.
• Aggregate numbers (how many people used W1 this week) that cannot be tied back to you.
• If you unsubscribed from email: a one-way hash of the address, so we never email it again.
• Our email provider's delivery logs of email we sent you, kept by the provider under its own retention.
• A marker that this account id was deleted (no name, no email), so it cannot be signed back into.

A paid subscription is cancelled first. This cannot be undone.

You can also delete your account in the W1 app: Settings, W1 Account, Delete account.